The Client Advocate at Bridge of Hope is responsible for the education, emotional support, and assistance of clients at the Center. This position is under the supervision of the Executive Director and Director of Client Services. Training is provided.
Greet clients and completes intake forms relevant to client needs. Provides emotional support in a pleasant and non-judgmental tone. Maintains a pleasant and courteous voice with clients, offering assistance, especially to abortion-vulnerable clients.
Conducts pregnancy tests and assists with limited ultrasound encounters.
Familiarizes self with referral files and able to efficiently give information to clients. Provides education and referrals to post-abortion healing, social services, and other areas of need.
Provides education and guidance in the areas of abstinence, secondary virginity, contraception, and STDs, as well as in the areas of fetal development and abortion.
Provides clients with needed material goods, including but not limited to clothing, cribs, car seats, and other baby items.
Prays with clients and discuss their spiritual relationships, encouraging them to seek an active relationship with Jesus Christ.
Update Running Record Assessment Forms, intake sheets, and other forms in client files.
Sort through material donations.
Write thank you cards to donors and congratulations cards to new mothers and fathers.
Assist with closing of office at end of day, including cleaning up, turning off lights, locking doors, and taking out all trash.
Attend volunteer meetings, increasing knowledge of client support and services offered.
Complete other relevant duties as assigned by staff and volunteers.
† Willingness to serve.
† Effective interpersonal communication skills, especially in oral communication.
† Effective listening skills.
† Completion of training in client support.